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Youngstown Computer, LLC shared their post.

23 hours ago

JUST A REMINDER:This is a great time to get those laptops and computers in for a good cleaning. Make sure to have this done so that your computer is clean and virus-free for all of your online Black Friday & Christmas shopping!!

Time is running out to take advantage of this great special Call 330.259.7278 to get your device in ASAPExciting news! HUGE special on computer cleaning! For $129 (normally $250) we will physically open the computer panel and clean out the dust AS WELL as remove any virus/malware issues you might be having!

This off is only valid until November 30th!

Please call 330.259.7278 to schedule your drop-off! ... See MoreSee Less

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Youngstown Computer, LLC

1 week ago

IMPORTANT VIRUS NEWS:

To all of our YC family and friends, please take note.

There is a very creative and dangerous virus/malware program being deployed on many of our customers computers and I wanted to let all of you know the dangers involved with this particular virus and how you can avoid getting scammed for hundreds if not thousands of dollars.

The picture you see attached to this post is the exact error that pops up when these scammers try to infect your computer. I know this from experience because this picture is from my personal computer. I was online doing some work and looking at some software to download when this alert popped up on my screen with a voice playing over my speakers advising me that my computer was infected and that I needed to call Microsoft as soon as possible. Now, I have dealt with these types of malicious programs for a while now and thankfully knew exactly how to handle it. For those of you that do not, here is what to do...

1.) you can open up the task manager (Ctrl, Alt, Delete) and shut down whatever browser you had open that resulted in this pesky problem showing up on your screen.

2.) you can completely shut down your computer by holding the power button until the machine powers down. Now, just so you know, there is a chance you might lose unsaved data that you had open prior to this little situation but that’s a small risk compared to the alternative.

Just so you’re aware...

1.) Microsoft Will never show a message on your computer telling you to call them… EVER!

2.) If you see something on your computer that’s similar to the attached photo, do not click any X or button that shows in the corner of the pop-up window. These jerks have become pretty crafty at tricking you into downloading their malicious program by hiding said viruses into various buttons shown throughout your screen.

Ultimately if you find yourself in this situation then please reach out to an IT professional for assistance. Here at Youngstown Computer we have trained technicians that know exactly how to get rid of these buggers.

If you are able to use the task manager to shut down this program, it would still be beneficial to you to reach out to an IT professional so that they can make sure that the virus is completely removed.

Obviously, we would love to have your business and keep you safe from these types of threats but our mission is to make sure you get it taken care of by any means necessary. If you have a relative or friend or even want to reach out to an alternate IT company, we totally understand because our main goal is educating our customers to make sure they do not fall victim to these programs.

On a final note let me give you a real world example of how this affected one of our customers.

We had a customer that came in a few weeks ago with this same issue and ended up giving these scammers around $900 to “remove this virus“ for him. Thankfully after he provided his credit card information he realized that something just wasn’t right and came into Youngstown Computer to seek guidance. We were able to help him call the credit card company and cancel that payment before the money was taken out and also removed all of the malicious files and programs that were on his computer at a price for far less than $900.

Please be safe and call us at 330-259-7278 if we can be of any assistance. Feel free to ask for me personally and I’ll be happy to help.

Thanks,
Matt B. ... See MoreSee Less

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Youngstown Computer, LLC

1 week ago

Now OPEN! Registration for this Tuesday (11.6.18) from 6PM to 8PM - THE INSIDER iPHONE & iPAD training course.

PRICE: $25 (usually $50)

************ONLY 10 SPOTS AVAILABLE *********

To buy your ticket, please visit www.DeviceGuidance.com or call us tomorrow at 330.259.7278 ... See MoreSee Less

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